REMOTEEYE – AR SMART GLASS SOLUTION FOR SERVICE TECHNICIANS
Supporting your service technicians in the field can be a challenge. You either have to support them via a telephone call or have to travel to your customers location with your key support staff to solve the problem. This creates the problem of downtime for your customers and generates high cost for travel.
With our RemoteEye solution you can support your service technicians in the field immediately and at any location. RemoteEye uses AR data glasses to transmit the view of your on-site technician directly to your support center via live online video. Support staff can use voice communication and “virtual viewing” to relay instructions for repairing your vehicle, system or machine directly to the service technician on site. This saves support and travel expenses as well as ensuring the production availability of your products.